Terms and Conditions

Arctic Selection terms and conditions.

Product delivery and returns

Delivery times are estimates and are dependent on the service of the delivery service used. The delivery times given are estimates, but may vary between products and destinations. Customers who have specific delivery requirements, such as required delivery dates, must contact us at Arcticselection before placing the order.

The shipping charges cover delivery of normal parcel post service for pickup at the post office that is relevant for the shipping address given in the order. Any additional service costs, import duties, as well as import regulations, are the responsibility of the buyer.

If the delivery is delayed beyond the estimated delivery time, or if you have any other delivery related questions, please e-mail us at Arcticselection.

All items can be returned for any reason if within 60 days from the shipping date f the item is in its original conditions and packaging, for a full refund of the item value. Shipping costs are not refunded. An exeption is that we cannot accept the returns of perishable goods that have a limited expiry date. Returns are the responsibility of the customer returning the goods, including cost of return shipment. If an item is returned because of incorrect delivery or a defect then we will refund shipping costs up to twice our shipping costs but the customer must contact us first.

Damages that may happen during delivery after we have delivered the goods to the delivery service are the responsibility of that service and the customer should contact them directly.

Cancelling orders

Orders can be partially or fully cancelled by sending email to Arcticselection referencing the order number.

Any order that is cancelled within 2 hours of placement will be fully refunded by reversing the payment.

Orders cancelled later but before shipping will be refunded but we retain the right to withhold up to 20% of the item price to cover possible expenses.

Orders for made-to-order items such as wool clothing can be cancelled before shipping for repayment of 70% of the item price since the item will have to be completed and then sold at discount.

Orders that have been shipped can not be cancelled and must be handled as returns.

Food allergies

Consumable products sold on the Arctic Selection website are made from a mixture of different quality food materials. Customers who have food allergies or when the products purchased may be consumed by someone who does should contact Arctic Selection for information about product content. All of the chocolate products sold contain milk in some form, and many of the consumables contain nuts or traces of nuts.

Copyrights and trademarks

All logos, graphics, design, text, and any other fields on the Arctic Selection website are proprietary and protected by Icelandic and/or international copyright and trademark laws and regulations. You may electronically copy or hard print portions of the website as part of your ordering process or for distributing information about the Arctic Selection website. Any other use of the website materials is prohibited without prior permission from Arctic Selection.

Disclaimer and limitation of liability

The Arctic Selection website is provided on an “as is” basis, without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Arctic Selection does not represent or warrant that materials on this website are accurate, complete, reliable, current, or error-free. Arctic Selection does not represent or warrant that this website is free of viruses or other harmful components.

Children are not eligible to make purchases on our site, and we ask that minors (under the age of 18) do not submit any personal information to us. Minors may only make purchases under the supervision of their parents or guardians. We are not responsible for minors using their parents' credit card.

In no event shall Arctic Selection be liable for any direct, special, indirect, or consequential damages or any other damages of any kind, including, but not limited to, loss of use, loss of profits, or loss of data, whether in an action in contract, tort (including, but not limited to, negligence), or otherwise, arising out of or in any way connected with the use of this website or the materials contained on, or accessed through, this website.

Governing law and jurisdiction

Arctic Selection is fully owned by Midran ehf. which is an Icelandic operation that operates under Icelandic law under the legal jurisdiction of the district court of Reykjanes, Iceland. Any dispute resulting from the use of the Arctic Selection website content and its services must be resolved accordingly.

So it was spoken in January in the year of 2010 AD.

If you have any questions relating to the above privacy policy and terms then please contact us at Arcticselection

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